Wednesday, April 30, 2014 3:45 PM - 4:45 PM
Principal and Founder
KROPSCHOT CONSULTING PARTNERS LLC
Sarasota Springs, Utah
Every fiduciary organization must deal effectively with customer
complaints, by regulation and best practice. Jeff will offer our attendees
a must-have guide for managing the complaint process – through
identification, resolution, and reporting (both internally and to the
CFPB).