Burned
Once
...
Using KRIs to Avoid Litigation and Vice Versa
Joan Dindoffer
Vice President & Senior Trust Counsel
Professional Trust Services
COMERICA BANK
Detroit, Michigan
Learn from your mistakes and mitigate risk. Work your complaint files
and litigation experience to establish KRIs. Conversely, use your KRI's
to predict trouble, establish sound policies and procedures, and avoid
litigation. War stories are promised!
