Internal Control Reports: Facts, Myths, and Best Practices

Francis P. Thomas, III
Audit Director
GLENMEDE TRUST COMPANY
Philadelphia, Pennsylvania

Suzanne Faulkner
Assurance
PRICEWATERSHOUSECOOPERS
San Francisco, California


How can you give clients assurance that the internal controls at your financial institution are more than sufficient to avoid the pitfalls recorded in the press of dealing with funds that turn out to be fraud schemes, the loss of your investment returns and the stunning realization your net worth may be way less than your statement balance? Fears need to be addressed and the primary tool we have to publically communicate the good news is a SAS-70 report. We’ll look at: (a) what the report is; (b) what responsibility users of the report have to rely on the results; (c) what you can do to leverage internal work and reduce the cost to your institution; and (d) discuss the flip side of how you can be a user of other SAS-70 reports as a way to improve your due diligence and controls with outside vendors. Join us for this “eye opening” discussion (this is the first session of the day!)

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