Join Firma Today!

This the feature article from our Issue #2, 2020 FIRMA FORUM Newsletter. Members can view the entire issue, and past issues, in our archive

The People Side of COVID-19: The Ultimate Test of Operational Resilience?

The People Side of COVID-19: The Ultimate Test of Operational Resilience?

By Dolores Atallo

By any measure, the COVID-19 crisis is an extraordinary set of circumstances. By all measures, it could represent the ultimate test of resiliency. How well companies are able to pivot in and through this environment will tell a compelling story about them that will be long remembered. Some have referred to this global pandemic as a black swan. But it really isn’t.

Read the Latest FIRMA FORUM Issue